Privacy Policy

Privacy Policy

Last Updated: September 2024

At Substation Supply Solutions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Company name
• Project details

This information is collected when you contact us through our website, via phone, or through email.

2. How We Use Your Information

We use the information you provide for the following purposes:

• To respond to your inquiries and requests.
• To provide you with quotes, services, and project updates.
• To communicate with you regarding your projects.
• To improve our services and website.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Security

Substation Supply Solutions is committed to protecting the security of your personal data. We take reasonable measures to safeguard your information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal obligations.

To exercise your rights, please contact us using the details provided below.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the updated policy will be effective as soon as it is posted.

8. Contact Information

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights, please contact us at:

Substation Supply Solutions
Phone: 065 624 2444
Landline: 012 881 8136
Email: info@substationsupply.co.za
Address: 640 Stephan Rd, Montana AH, Pretoria, 0186